Privacy Policy

Effective date: May 18, 2025  

Soulroot Wellness Coaching (“Company,” “we,” “us,” or “our”), operating at https://www.soulrootwellnesscoaching.com, values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This Privacy Policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the California Online Privacy Protection Act (CalOPPA).

By using our website or services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect the following personal information from users:

  • First and Last Name

  • Email Address

  • Phone Number

We may also automatically collect certain information through analytics and tracking technologies via Kajabi (see Kajabi’s Privacy Policy) and invisible reCAPTCHA, including but not limited to:

  • IP Address

  • Browser Type and Version

  • Operating System

  • Usage Data (pages visited, time spent, etc.)

We do not knowingly collect personal information from children under the age of 13.

2. How We Use Your Information

We may use your personal information to:

  • Communicate with you (via email or phone)

  • Provide and manage our coaching services

  • Send marketing or promotional materials (with your consent)

  • Improve website functionality and user experience

  • Comply with legal obligations

  • Prevent fraudulent or unlawful activities

3. How We Share Your Information

We do not sell your personal data.

We may share your information with trusted third-party service providers that help us operate our business, including:

  • Kajabi: for website hosting, analytics, CRM, and email marketing

  • Stripe: for secure payment processing

  • Google (reCAPTCHA): for website security

These third parties are bound by confidentiality obligations and may only use your data as necessary to provide services on our behalf.

4. Your Rights

Under the General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Object to or restrict processing

  • Request data portability

  • File a complaint with your local data protection authority

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

If you are a California resident, you have the right to:

  • Know what personal data we collect and how we use it

  • Request access to or deletion of your personal data

  • Opt out of the sale or sharing of your personal information (we do not sell your data)

  • Correct inaccurate personal information

  • Limit the use of sensitive personal information

  • Non-discrimination for exercising your privacy rights

To exercise any of your rights under GDPR, CCPA, or CPRA, please email us at [email protected].

5. Cookies and Tracking Technologies

We use cookies and similar technologies (via Kajabi and Google reCAPTCHA) to improve your browsing experience, analyze website traffic, and secure the site.

You can manage or disable cookies through your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Data Security

We implement reasonable and appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Please note that no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read their privacy policies before providing them with your personal information.

9. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn we have collected such data, we will delete it immediately. If you believe we have collected such information, please contact us at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under applicable privacy laws, please contact us at:

Amanda Williams
Soulroot Wellness Coaching, LLC
Email: [email protected]